14th August 2024 at 4:00 PM marked the beginning of a new series of meetings for both new and existing operators of the ECAT eCommerce 3.0 platform. The meeting, hosted by Dawid Kuśnierz, aimed to showcase the latest achievements of the team and discuss the key features of the Manager 3.0 platform, which is essential for store operators in managing their sales. Discover the capabilities of ECAT eCommerce Manager 3.0.
Dawid Kuśnierz began the session by stating, “I’m delighted to present the results of our team’s hard work. The purpose of today’s meeting is to introduce the capabilities of the new version of ECAT eCommerce Manager 3.0 and discuss the improvements we’ve implemented to better support the growth of your e-commerce business.”
Today, we can speak of notable improvements: prohibited phrases have been removed, duplicate products have been eliminated, and shipping times are now more precise. Inventory levels are regularly updated, enhancing operational accuracy. Moreover, the platform’s integration with Allegro has been optimized and now operates at what we can confidently rate as 99% efficiency—though in large projects, unexpected challenges can still arise. Nevertheless, we look to the future with optimism, believing that with your support, we can swiftly overcome any issues.
In this way, the ECAT eCommerce 3.0 platform is now fully equipped to better support the growth of your business. If you’re ready to start today, you can register for free on our Manager 3.0 software.
How does it work in traditional dropshipping?
Which supplier should you choose?
In traditional dropshipping, new users often face many challenges. One of the most important tasks for an online store owner is selecting the right suppliers. This process requires a deep understanding of the market—it’s necessary to compare offers, negotiate favorable terms, and sign agreements with suppliers. Additionally, managing logistics, monitoring order fulfillment times, and addressing customer service issues such as returns and complaints are crucial aspects that demand significant involvement from the service user.
You don’t need a warehouse in dropshipping, but…
Although dropshipping doesn’t require a warehouse, situations may arise where returns or complaints necessitate storing products. For example, if a customer returns a washing machine, suddenly you’re faced with the challenge of what to do with it. Moreover, if more such cases occur, the situation can become quite complicated because, first, you need space to store the returns, and second, the seller’s funds are unfortunately tied up in the goods. This can be a very stressful situation.
The skill of communicating with customers and solving various issues
Customer service is key to maintaining customer satisfaction. It involves not only responding to inquiries but also efficiently managing returns, handling complaints, and resolving issues that may arise and require quick intervention from the seller. Smooth communication and prompt response to customer needs are essential, which can be challenging, especially for those running a store as a side business or without much experience in this field.
Limited access to suppliers on other platforms
Traditional e-commerce platforms often limit the number of suppliers you can integrate with. This, in turn, restricts flexibility in managing inventory and can make it difficult to adapt your offer to current market needs. An additional challenge is handling returns and complaints—many suppliers do not want to take responsibility for these processes, leaving store owners in a difficult position. Negotiating return handling terms and managing them requires extra time and resources.
As you can see, traditional dropshipping, despite its benefits, involves numerous operational challenges that need to be effectively managed to achieve success in e-commerce. These challenges lead many entrepreneurs to quit dropshipping within three months, which is not encouraging. Like any business, it requires preparation and support.
Key benefits of the ECAT eCommerce platform
Our ECAT eCommerce Manager 3.0 platform operates on entirely different principles than traditional solutions because it’s fully dropshipping-based—we handle all your orders from A to Z. Registration in our system is free, and integrating with any store system, such as WordPress or Magento, as well as selling on popular platforms like Allegro, is extremely simple. Currently, our warehouse database contains 939,000 products, and that number is constantly growing. Our goal is to surpass one million products by August, as we aim to offer a rich assortment tailored to the needs of every seller working with us.
We take full responsibility for the logistics process
One of the platform’s greatest advantages is that we take full responsibility for the logistics process—complete customer service, warehousing, packaging, and shipping of goods. This removes the burden of logistics management, allowing you to focus on sales and marketing. Thanks to negotiated agreements with suppliers, we also offer better return and complaint conditions, minimizing customer service issues. Everything is handled automatically, saving you time and resources so you can focus solely on sales and marketing.
Analytical and marketing tools
The new Manager 3.0 also offers advanced marketing and analytical tools. We’ve updated product listings with additional information—you can now see exact data on wholesale prices, projected profits, delivery times, and shipping costs. The manager’s interface has been designed in a modern and intuitive way, making it easy to navigate even for new users.
Real-time ranking table
Additionally, we’ve introduced a real-time ranking table, allowing you to track the revenue and profits of other users. Integrated payment processors streamline the order payment process—with a single click, you can quickly complete payments, which immediately initiates order fulfillment. The entire process, from purchase to delivery, is managed by our team, including both pre-sales and post-sales support.
No need for supplier contracts
Another convenience is the elimination of the need to sign individual contracts with suppliers—we handle all that for you, giving you instant access to the entire product database. This allows you to focus on growing your business instead of dealing with often cumbersome formalities.
ECAT eCommerce is the ideal solution for beginners
Free access to 1,000 products to test the system
For those just starting their e-commerce journey, ECAT eCommerce 3.0 is the perfect solution. Unlike many other platforms that require paying a subscription or package fee upfront, our new users with a free account can register, test the platform’s features, and list up to 1,000 products for sale without any cost.
We offer the Effektive dropshipping program package
Additionally, we offer the Effektive package, available at a promotional price of 997 PLN. This investment quickly pays off thanks to the efficient system that enables effective sales management. If you choose this package, further payments can be covered by commissions from sales made on our platform.
Join our regular meetings
Informational meetings take place every Friday at 4:00 PM. It’s an excellent opportunity to learn more about our system, whether you’re a new user or an existing partner or operator. During these meetings, we discuss all aspects of ECAT eCommerce to help you fully utilize the platform’s features.
Article summary: Discover the capabilities of ECAT eCommerce Manager 3.0
The ECAT eCommerce Manager 3.0 platform provides comprehensive support for sellers by fully managing logistics processes from warehousing to shipping, allowing users to focus on sales and marketing. The new system, with easy integration with popular e-commerce platforms and a rich product database, eliminates the technical issues present in previous versions. With advanced analytical and marketing tools, integrated payment systems, and real-time rankings, ECAT
Manager 3.0 simplifies dropshipping operations. Additionally, free access to 1,000 products at the start and regular informational meetings make it an ideal solution for new sellers.
Join the ECAT eCommerce community and get started in business.
Support channels in ECAT eCommerce.
- News channel for the Polish community.
- Discussion channel for the Polish community.
- International support channel on Discord.